We are absolutely committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
What we collect
We may collect the following information:
- Contact information including email address
- IP number, domain and geo-location from the computer you use to access the website
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided, but giving you the right to ‘opt out’ of such communications.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Credit card details
No Payments are taken via our web site or any web site you are directed to from our site. Your credit card details along with full address, telephone number and email address are taken by our booking agency High Level Software, they do not take any payments. Credit card are securely stored by them and passed to us via an encrypted key. We then process the card details via a card terminal at the hotel. At no time do we pass your details to any 3rd party.
Links to Other Websites
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information or to change your mind about receiving marketing information by writing to or emailing us at Blackaddie House Hotel, Blackaddie Roaad, Sanquhar, Dumfriesshire, DG4 6JJ; firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.
– The content of the pages of this website is for your general information and use only. It is subject to change without notice.
– Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
– Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
– This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
– All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
– Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
– From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
– You may not create a link to this website from another website or document without prior written consent from the owners of this website and Blackaddie House Hotel.
– Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
Please note that we may change this policy from time to time by updating this page. Please check back to ensure that you are happy with any changes.